Contact Information

Phone:

+1 - 619 - 819 - 9156

Email Contacts:

Pre-sales and General Mailbox: info@rsync.net

Customer Support: support@rsync.net

Billing Inquiries: billing@rsync.net

Mailing Address:

rsync.net, Inc.

769 Center Blvd., Suite 303

Fairfax, CA

94930

Terms and Policies

Our terms of service and Acceptable Use Policy can be found here.

Our Service Level Agreement can be found here.

What Makes rsync.net Special

We are the only cloud storage provider that gives customers a UNIX filesystem to do what they want with.

We are NOT reselling another cloud - we built our own infrastructure and have complete control over our platform.

Our ZFS platform provides resiliency and allows clients to configure point-in-time snapshots that are immutable.

We have a world class, IPV6-capable network with locations in three US cities as well as Zurich and Hong Kong.

You will receive unlimited, free technical support, over phone and email, for any use you make of our product.

We offer customizable monitoring and alerts, free of charge, using email, SMS, Pushover and webhook calls.

We've been doing this since 2001.

More Information

rsync.net publishes a wide array of support documents as well as a FAQ

rsync.net has been tested, reviewed and discussed in a variety of venues.

You, or your CEO, may find our CEO Page useful.

Please see our HIPAA, GDPR, and Sarbanes-Oxley compliance statements.

Contact info@rsync.net for more information, and answers to your questions.